Privacy Policy
Last Updated: August 01, 2026
Overview
Deep Dive Bodywork ("we," "us," "our," or "Company") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deepdivebodywork.com (the "Site") and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
1. Information We Collect
Information You Provide Directly
When you use our Site or book a service, we collect:
-
Contact Information: Name, email address, phone number
-
Booking Information: Date/time of appointment, service type, any health or injury information you share
-
Communication: Messages sent through our contact form or email
Information Collected Automatically
When you visit our Site, we may collect:
-
Usage Data: Pages visited, time spent on site, links clicked, referring website
-
Device Information: Browser type, operating system, IP address
-
Cookies & Similar Technologies: To improve your experience and remember preferences
Third-Party Services
Our Site uses:
-
Acuity Scheduling: For booking appointments. Acuity collects booking information and maintains its own privacy practices. See their privacy policy at acuityscheduling.com/privacy.
-
Wix: Our website platform. Wix may collect certain usage data. See their privacy policy at wix.com/en/about/privacy.
-
Analytics: To understand how visitors use our Site (e.g., Google Analytics).
2. How We Use Your Information
We use the information we collect to:
-
Process and manage your appointment bookings
-
Communicate with you about your services
-
Send you appointment reminders and follow-up information
-
Respond to your inquiries and customer service requests
-
Improve our Site and services
-
Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties. We only share information with service providers (like Acuity) who help us operate our business and who are contractually bound to keep your information confidential.
3. Legal Basis for Processing (California & EU Users)
If you are in California or the EU:
-
We process your information based on your consent (when you book an appointment or contact us)
-
We may also process information to fulfill our services contract with you
-
We may process information to comply with legal obligations
If you are an EU resident, you have the right to access, correct, or delete your personal data, and the right to object to or restrict processing. Contact us to exercise these rights.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable. Please note that transmission of data over the internet is not completely secure. We cannot guarantee absolute security of your information.
5. Data Retention
We retain your information for as long as necessary to:
-
Provide our services
-
Maintain our business records
-
Comply with legal obligations
If you request deletion, we will remove your information within 30 days, except where we're required to retain it by law.
6. Your Rights & Choices
Email Communications: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the "unsubscribe" link in any email.
Cookies: You can control cookie settings through your browser. Disabling cookies may affect Site functionality.
California Residents (CCPA): You have the right to:
-
Know what personal information is collected
-
Know whether your personal information is sold or disclosed
-
Delete personal information collected from you
-
Opt-out of the sale of your personal information
-
To exercise these rights, contact us using the information below.
7. Children's Privacy
Our Site is not directed to children under 13. We do not knowingly collect information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information promptly.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on this Site and updating the "Last Updated" date. Your continued use of the Site constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:
Deep Dive Bodywork
Email: DeepDiveBodywork@gmail.com
Phone: 1 (619) 540-5798
Location: La Jolla, California
We aim to respond to all inquiries within 5 business days.
Your privacy matters. Thank you for trusting Deep Dive Bodywork.